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The Claridges Hotel Pvt. Ltd.

The year 1955 was a major landmark in the history of Indian hotel industry for it saw the birth of The Claridges Hotels & Resorts. Ever since the inception of our hotel, The Claridges, New Delhi has strived to be the best in business and has been successful in winning accolades of our guests and fraternity. Over the years, we have ensured exceptional luxury for our guests. We house some of the finest restaurants of the city, huge banquet halls, a rejuvenating fitness center, adequately furnished rooms, a pool with cabanas and lush green lawns to make your experience with us memorable.

  • Devices

    Devices

    5+

  • Employees

    Employees

    350+

  • Location

    Location

    Delhi/Uttrakhand

  • Industry

    Industry

    Hospitality

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The employee dashboard is great. It helps to analyse daily attendance data of every employee in our company.

Nishant Rathore, HR Manager - The Claridges Hotel Pvt. Ltd., New Delhi

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Challenges With Previous System

  1. There was a need to move from biometric to Touchless Facial Recognition attendance system due to the covid situation.
  2. Managing employees working in break shifts (waiters, contractual) was another challenge. Additionally, over time work was not tracked properly.
  3. Real time reports on availability of critical manpower and management of unregistered manpower were also an issue.
  4. There was a need for the visibility of attendance information on mobile.
  5. Corporate team was finding very difficult to have needed information on time at central location.
  6. Managing support and services at multiple locations was a big challenge.

Solutions

  1. Kent CamAttendance, a touchless facial recognition attendance device was the appropriate solution to assure safety of the employees.
  2. Kent device was an appropriate solution for shift management. It helped build optimal shift schedules using automated scheduling.
  3. Client could now get customized reports from our development team for unique requirements. Over 20 standard reports for attendance, leaves and recognitions were generated.
  4. Client was offered mobile based attendance solution. It helped manage attendance data on the go.
  5. With the help of Kent device, it was possible to manage all the attendance related information from a centralized location.
  6. Kent team offered requisite support and services at multiple locations. Client was satisfied and delighted with our services.
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